Protecting your privacy is important to the bank and its employees.
We want you to understand what information we collect and how we
use it. In order to provide you with a broad range of financial
products and services as effectively and conveniently as possible,
we use technology to manage and maintain your information.
The following serves as a standard for all bank employees for
collection, use, retention and security of nonpublic personal information.
Recognition of a Customer’s Expectation
of Privacy
We recognize and respect your privacy. We have established policies
and procedures to prevent misuse of your confidential and private
information.
Privacy Principles
The Information That We Collect
Nonpublic personal information is information about you that
we obtain in connection with providing a financial product or service
to you. For example, nonpublic information includes account balances,
payment history, and overdraft history. It does not include information
that is available from public sources such as telephone directories
or government records. We collect nonpublic information from the
following sources:
- Information we received from you on applications or other
forms
- Information about your transactions with us, our affiliates,
or others
- Information we received from nonaffiliated third parties such
as consumer reporting agencies
Use, Collection and Retention of Customer Information
We do not disclose any nonpublic personal information
about our customers or former customers to anyone, except as permitted
by law. We collect, retain, and use information about you only
where it is allowed by law and we reasonably believe it is useful
in administering the bank’s business, and in providing products,
services and other opportunities to you. We do not currently sell
data. Additionally, we do not have any future plans to change our
policy on selling data. In the event that the bank begins to sell
customer data, you will be notified and presented with the opportunity
to “opt out,” whereupon your personal data will not
be sold.
Maintenance of Accurate Information
We have established procedures to ensure that your financial
information is accurate, current and complete in accordance
with reasonable commercial standards. We will respond in a
timely manner to written customer request to correct inaccurate
information.
Limiting Employee Access to Information
We limit access to your confidential and private information
to employees with legitimate business reasons for knowing such
information. We will educate our employees about the importance
of confidentiality and customer privacy.
Protection of
Information via Established Security Procedures
We maintain appropriate security Procedures regarding unauthorized
access to your information.
Restrictions on the Disclosure of Account Information
We do not reveal specific information about you or your transactions
to unaffiliated third parties for their independent use, unless
the information is provided
- to help complete a customer-initiated transaction,
- to help administer the bank’s bona fide business,
- at the customer’s request,
- to comply with a legal requirement (i.e., subpoena),
- to a reputable information reporting agency (i.e., credit
bureau) or
- after you have been informed about the possibility of such
disclosure through prior communication and are given the opportunity
to decline (i.e., “opt out”).
Maintaining Customer Privacy in Business Relationships with Third
Parties
Whenever we provide specifically identifiable customer information
to a third party, we insist that the third party adhere to similar
Privacy Principles that provide for keeping such information
confidential.
Disclosure of Privacy Principles to Customers
We will make the Privacy Principles available to you to give
you a better understanding of our commitment to safeguarding confidential
and private information.
Special Information Applicable to Electronic (Internet) Banking
Our Privacy Principles will apply to your confidential and private
information with regard to both traditional and non-traditional
(i.e., Internet) banking activities. However, due to the unique
nature of the Internet and the ease with which information can
be exchanged, we feel it is important for you to be aware of the
unique issues surrounding Internet Banking.
To better serve legitimate Internet Banking customers:
We collect generic information about visitors
to our website. This information includes the date and time of
access, the Internet service provider’s address, the web
browser used, and the visitor’s physical location.
- We require you to utilize specific passwords for access to
confidential and private information. We will remind you of your
responsibility to safeguard login ID and passwords.
- We utilize encryption, firewall, router, third party verification
procedures and other security software and hardware to help prevent
unauthorized eavesdropping of and access to your confidential
and private information
- We utilize virus protection software to help prevent the spread
of computer viruses.
Closed and Inactive Accounts
We will continue to adhere to our Privacy Principles for closed
and inactive accounts. [Back to Top] |
